Our Services
It's not just what we do, it's how we do it.
Worldwide Coverage
Mercy Jets offers worldwide air ambulance service. We are the industry leader in providing both emergency and non-emergency medical transportation. Whether you need short-distance or long-distance transport, we can help. At Mercy Jets, our goal is to allow you to focus on what is most important; you, your loved ones and family.
Complete Continuity of Care
Mercy Jets will provide you the safest, quickest and most comfortable non-emergency and emergency medical transportation available. We act as the patient's advocate ensuring proper care at all times. Our staff not only provides top care to our air ambulance patients, but we offer assistance through information and support to family members and other medical personnel. We meet the patient and family at the sending facility, and provide complete care until the receiving facility staff takes over. This ensures continuity of care and reduces the opportunity for administrative or medical errors.
Coordinating all Aspects of Your Medical Transportation
We understand that every situation is unique, and we will coordinate your trip accordingly. Mercy Jets works with hospital and facility doctors, case managers and nurses to coordinate the air ambulance transport down to the last detail. We set up transfers, cross through customs, and can make arrangements for family, friends and yes, even pets.
Working with Insurance Companies
Mercy Jets does accept insurance plans. We understand insurance claims, and we have staff well-versed in insurance and legal lingo to ensure that your insurance company pays for medical transportation services properly. We have never met an insurance company that guarantees payment, so if another air ambulance company makes this statement, we suggest you look elsewhere.
Mercy Jets Worldwide Air Ambulance Abilities
- Basic Life Support
A BLS patient’s condition is non-life threatening and will require basic monitoring and administering of care throughout the transfer.
- Advanced Life Support (ALS)
An ALS patient is critically ill and requires advanced medical care. Our team will maintain airways, operate more specialized monitoring and sustaining equipment. These cases are typically due to trauma, cardiac issues, burn cases or other conditions.
- Critical Care Support
Critical care patients are transported in an intensive care setting, onboard the aircraft with a specialized medical team.
- Maternal & Neonatal Transportation
Transportation of newborn children requires specialized care with an extensively trained team. These delicate and precious patients are flown under the care of neonatal and pediatric intensive care specialists.
- Medical Escort
Cost saving alternative for patients whose conditions allow them the time and ability to travel via commercial transportation.
Mercy Jets Operations
Providing premier worldwide air ambulance service starts before a patient needing medical transportation calls.
Toll Free : 888-220-4590
International : +1 602-3148070
Email: info@mercyjets.com
Aircraft
The Right Aircraft for the Patient
Providing the highest level of care is a combination of the right medical team and air ambulance aircraft.
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Medical Capabilities
We can meet your needs
Whether you need a medical flight, medical escort or a rescue team, our team is dedicated to provide you with a level of care that exceeds the sending facilities.
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Resources
Additional information for your transport
Government agencies and medical facilities who can provide assistance when you, or someone you love becomes ill or injured.
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Insurance
Working with your Insurance
Information on your insurance coverage without the "smoke and mirrors." Sharing our experience and knowledge with you on Air Ambulance transportation and the your insurance coverage.
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